PRIVACY POLICY

Privacy Policy

Effective Date: August 14, 2025

This Privacy Policy describes how Mahbubnagar Box Cricket (“we,” “us,” or “our”) collects, uses, and discloses your personal information when you use our website and services to book box cricket arenas in Mahbubnagar, Telangana.

1. Introduction Welcome to Mahbubnagar Box Cricket. We are committed to protecting your privacy and handling your personal data in an open and transparent manner. This policy outlines our practices concerning the information we collect from you or that you provide to us and will be processed by us.

2. Information We Collect We may collect and process the following types of information about you:

  • Personal Identification Information: This includes your full name, email address (partharsid@gmail.com for contact, and user emails for booking), and phone number (e.g., 6300025694 for contact, and user phone numbers for booking). This information is collected when you make a booking or contact us.
  • Booking Information: Details of the services you have booked with us, including the specific arena, date, time slot, and payment transaction details.
  • Technical Data: We may automatically collect information about your device and Browse activity, including your IP address, browser type, operating system, and pages visited on our site. This is used to improve our website’s functionality.
  • Communications: If you contact us directly via email, phone, or any other means, we may keep a record of that correspondence.

3. How We Use Your Information We use the information we collect for the following purposes:

  • To Provide and Manage Our Services: To process your bookings, confirm your reservations, and send you service-related communications (e.g., booking confirmations, reminders).
  • To Communicate With You: To respond to your inquiries, provide customer support, and inform you about any changes to our services or policies.
  • For Service Improvement: To understand how our users interact with our website so we can improve the user experience, develop new features, and optimize our offerings.
  • For Security and Fraud Prevention: To protect our business and our customers from fraudulent activities and to ensure the security of our platform.

4. Data Sharing and Disclosure We do not sell, trade, or rent your personal identification information to others. We may share your information only in the following limited circumstances:

  • With trusted third-party service providers who assist us in operating our website, such as payment gateways, but only to the extent necessary to provide these services.
  • If required by law, such as to comply with a subpoena, or similar legal process.
  • To protect our rights, privacy, safety, or property, and/or that of our affiliates, you, or others.

5. Data Security We adopt appropriate data collection, storage, and processing practices and security measures to protect against unauthorized access, alteration, disclosure, or destruction of your personal information and booking data stored on our site.

6. Your Rights You have the right to request access to the personal information we hold about you, to have any inaccuracies corrected, and to request the deletion of your data, subject to any legal or contractual restrictions.

7. Changes to This Privacy Policy We reserve the right to update this privacy policy at any time. When we do, we will revise the “Effective Date” at the top of this page. We encourage you to frequently check this page for any changes to stay informed.

Privacy Policy for Our WhatsApp Chatbot

Last Updated: 26/08/2025

This section of our Privacy Policy explains how Primeonestudios/Boxcrick (“we,” “us,” or “our”) collects, uses, and protects the information you provide when you interact with our chatbot on WhatsApp. By using our WhatsApp chatbot, you agree to the collection and use of information in accordance with this policy.

Information We Collect

When you interact with our chatbot, we may collect the following types of information:

  • Information You Provide Directly:
    • WhatsApp Profile Information: This includes your WhatsApp name and phone number, which are automatically shared when you initiate a conversation.
    • Chat Content: We collect the content of your messages, including questions, responses, and any files or images you send to the chatbot. We advise you not to share sensitive personal information such as credit card numbers, passwords, or government identification numbers in your chats.
  • Information We Collect Automatically:
    • Usage Data: We may collect data about your interaction with the chatbot, such as the date and time of your messages, the features you use, and your general engagement patterns. This helps us improve our service.

8. Contact Us If you have any questions about this Privacy Policy or our privacy practices, please contact us at:

  • Company Name: Mahbubnagar Box Cricket
  • Email: partharsid@gmail.com
  • Phone: 6300025694
  • Address: Mettugadda, Mahbubnagar, Telangana, 509001, India